Service & Maintenance Strategy

The investment required in medical devices is huge no matter what manufacturer's solutions you've chosen. So, implementing a strategic service and maintenance plan makes good sense. For instance, let's say you purchased a DSD Edge AER from Cantel. (previously Medivators). The Cantel Service and maintenance department Is probably the first solution that comes to mind. Third party service and maintenance offerings might be your second thought and MedService Repair is here to help you in that regard. But there's a third strategic option that you might be interested in as well called "training". H...

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Endoscope Service Agreement or Not?

When it comes to deciding whether or not to purchase an endoscope service agreement there are many factors to consider. Some of those are simple, like the cost of the service agreement itself or just using alternative solutions for maintenance. But others don't always come to mind so quickly so we thought it would be helpful to outline a few considerations for you to make an informed decision Cost of Repairs Without an Agreement It's important to try to understand what repairs you might be facing. I.e. what are the most common failures of the medical device you have purchased. This typically w...

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Endoscope Repair

Repair of an endoscope might not be the first thought that comes to mind when encountering an issue with an endoscope your medical office relies on. And while repair may not be a viable option in every situation, it should at least be considered because a high-quality repair may bring the endoscope back into service with no down-sides and at a much-reduced cost compared to purchasing a new one. An Endoscope is a medical device which is used for visually examining the human body internally. Typically, these specialty medical devices are used for procedures including gastroenterology, urology, o...

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