MedService Repair is focused on sharing information with our customers to help them get the most out of their equipment. In an effort to help our customers understand their Medivators DSD-201, we are creating a series of bulletins to help customers understand and resolve DSD-201 Alarms. Please see below for a how-to-troubleshoot guide related to Low Chamber Alarms.

If you have any questions about the steps below or if you have an immediate need for Service, Loaners, Filters, or other support for your Endoscope Reprocessor please contact us at the contact details below.
MedService Repair: Good Health for your Patients. Good Health for your Practice.

Low Chamber Alarm during the Rinse Phases

See below for a number of troubleshooting steps you can take to diagnose and resolve this error.

Visually check and verify if the basin is full or not full

     1. If the basin is full:

          a. Make sure the floating lid is in place with the blackout sticker on

          b. Make sure the basin level sensor cap is installed and is not cracked

          c. If these items are in place, the error is most likely a defective basin sensor

     2. If the basin is not full, the following components may cause this error:

          a. Clogged 1.0, 0.45, and / or 0.2 micron filters

          b. External Water Regulator

          c. Water Inlet Valve or its Seal (#14)

          d. Water Valve or its Seal (#2)

          e. Chamber Fill Valve or its Seal (#6)

          f. Side A Compressor

          g. Air Tank Check Valve

          h. Air Tank Pressure Switch

          i. Mac Valve Assembly

          j. Valve Drive Board

          k. Sensor Board

          l. CPU Programming

If errors cannot be resolved, place a service call with MedService Repair

Low Chamber Alarm during Disinfect Phase

See below for a number of troubleshooting steps you can take to diagnose and resolve this error.

Visually check and verify if the basin is full or not full

     1. If the basin is full:

          a. Make sure the floating lid is in place with the blackout sticker on

          b. Make sure the basin level sensor cap is installed and is not cracked

          c. If these items are in place, the error is most likely a defective basin sensor

     2. If the basin is not full, the following components may cause this error:

          a. Clogged Disinfectant filter

          b. Disinfectant Pump

          c. Disinfectant Return Valve (#10)

          d. Disinfectant Valve or its Seal (#8)

          e. Chamber Fill Valve or its Seal (#6)

          f. Side A Compressor

          g. Air Tank Pressure Switch

          h. Air Tank Check Valve

          i. Mac Valve Assembly

          j. Valve Drive Board

          k. Sensor Board

          l. CPU Programming

If errors cannot be resolved, place a service call with MedService Repair

MedService Repair currently serves 1,400+ active endoscopy customers throughout North America. In addition to providing Preventative Maintenance on Medivators Reprocessors, we also provide Refurbished Medivators Reprocessors, compatible replacement AER filters for all model Reprocessors (Medivators; Olympus; J&J; Steris; Custom Ultrasonics) and a broad line of consumables including filters, lamps, tubing and products used primarily during and around endoscopic procedures. We offer all of these services with expert knowledge gained over 25 years while providing a significant cost savings compared to working with the OEMs.